Product Management Impact Matrix
Metrics for Product Success and Customer Insights
Monthly Recurring Revenue (MRR)
Track MRR to understand revenue stability and growth, vital for product success.
Revenue Driver
User Retention Rate
Monitor retention by cohort to assess product value and optimize for user loyalty.
Loyalty Indicator
Feature Adoption Rate
Track how often users engage with new features to prioritize future development.
Engagement Metric
Release Frequency
Measure how often updates go live to keep development agile and responsive.
Delivery Efficiency
Net Promoter Score (NPS)
Gauge customer satisfaction by tracking how likely users are to recommend your product.
Satisfaction Metric
Customer Lifetime Value (CLV)
Calculate CLV to understand the financial impact of long-term customer relationships.
Value Metric
Time to Market
Measure time taken from ideation to launch, ensuring timely product releases.
Speed to Market
Customer Feedback Score
Collect feedback to refine features and improve product-market fit.
Feedback Insight
Bug Resolution Time
Track the time needed to fix bugs, reducing disruption and enhancing user experience.
Quality Control
Onboarding Completion Rate
Measure how effectively users complete onboarding to improve first impressions.
User Success
