Invest a few minutes to watch and see how AI-Powered Conversations Are Transforming Business Feedback Into Actionable Insights.
Product Genius uses AI-powered digital employees to capture and analyze customer thoughts in real-time, through natural, human-like conversations—no forms, no surveys required. This groundbreaking approach unlocks actionable insights, enabling businesses to effortlessly uncover patterns, solve problems, and drive growth.
In-Store Experience | Website Feedback & Engagement | Software Product Insights
Whether you're an Owner, Manager, Marketing Lead, or Product Expert, Product Genius uncovers patterns and provides actionable insights to enhance both customer and employee experiences—all with minimal effort.
Deploy a single digital employee or an entire team to support your business: In-Store Experience, on your website, or your software product, all for as little as $950/yr with a 100% moneyback guarantee and 30 day free trial.
Genius drives customer satisfaction 24/7
Unlock real-time insights for your software application, website and retail locations without increasing headcount.
Boost Customer Satisfaction
Improve your products and services with real-time customer feedback. Genius engages with your customers 24/7, gathering valuable insights to help you make data-driven decisions.
Enhance Customer Engagement
Keep your customers informed and engaged with personalized updates. Genius communicates with your customers in your brand's tone and style, building stronger relationships.
Make Informed Decisions
Gain a deeper understanding of your customers' needs and preferences. Genius analyzes customer feedback and provides actionable insights to help you optimize your offerings.
Unlock customer insights with Genius
Genius seamlessly integrates with your existing systems, gathering and analyzing customer feedback on autopilot.
Integrate Genius
Embed Genius into your website, app, or in-store experience with a simple code snippet or QR code, it easy and takes minutes. They'll start gathering valuable customer insights right away.
Customize Genius
Effortlessly customize Genius to embody your brand's unique voice and gather the insights you need most. With simple prompts, you can fine-tune your AI assistant to ask the right questions, engage customers naturally, and collect valuable data to drive your business forward.
For example, you could instruct your Genius, "Always ask if the customer has tried our sister restaurant. If they have, inquire about their experience and what they enjoyed most. If not, find out what would motivate them to give it a try, and offer an exclusive promotion." Your Genius will seamlessly incorporate these prompts into their conversations while maintaining your brand's distinctive tone and style.
Empower your Genius to become an authentic extension of your brand personality, ready to deliver tailored experiences instantly.
Grow with Genius
Harness the power of Genius’s real-time insights to optimize your offerings, skyrocket customer satisfaction, and propel your business to new heights.
Your Genius works tirelessly 24/7, gathering and analyzing valuable data, so you can focus on making strategic decisions and driving growth.
With Genius, you have instant access to critical information at your fingertips. Simply ask, “What has been the customer feedback on our recent product launch? What’s the overall sentiment, and how does it compare to last month?” Genius swiftly provides you with a comprehensive overview, empowering you to make informed decisions and adapt your strategies on the fly.
As a retail owner, you can rely on Genius to keep you in tune with your customers’ needs and preferences. Ask, “What is the sentiment of my customers? What do they like the most or least, and how has it been trending over the last 60 days?” Genius analyzes the data and presents you with actionable insights, enabling you to optimize your products, services, and customer experiences for maximum satisfaction and loyalty.
With Genius by your side, you’ll have the competitive edge you need to thrive in today’s fast-paced business landscape. Leverage the power of AI-driven insights to unlock your business’s full potential and achieve unprecedented success.
Genius gathers insights on autopilot
Automate every step of your customer feedback process, from gathering insights to communicating updates and driving engagement.
Embed
Easily integrate Genius into your website, app, or in-store experience with a simple embed code or QR code. Your Genius starts gathering customer feedback right away.
Analyze
Genius uses advanced AI to analyze customer feedback in real-time, identifying trends, sentiments, and key insights unique to your business.
Report
Genius identifies trends and provides actionable recommendations based on customer feedback. With the regular Genius Pulse report, you get tailored insights.
Optimize
Leverage Genius's actionable insights to optimize your products, services, and customer experience. Make data-driven decisions to drive customer satisfaction and loyalty.
Scale
Genius works 24/7 at scale, allowing you to gather and act on customer insights without increasing your headcount. Focus on what matters most while your Genius handles the rest.
What's included? Why will your customers love it? What's Your Genius' Return On Investment?
Customer Support
Streamline and Enhance Customer Support
Streamline and Enhance Customer Support Integrate Genius into your website, app, and retail stores with a simple QR code. Genius operates 24/7 in your brand's tone and style, collecting feedback and turning it into actionable insights. Identify common problems and trends to proactively address customer issues and enhance support efficiency.
Research
Assistant
Accelerate Research
with Real-Time Data
Accelerate Research with Real-Time Data Genius acts as your dedicated research assistant, effortlessly collecting and analyzing customer feedback. Embed Genius to gather direct data from your audience, customizing questions to fit your research needs. Gain swift insights on product launches, customer preferences, new dishes, and market trends for informed decision-making.
Growth Manager
Drive Strategic Growth with AI Insights
Drive Strategic Growth with AI Insights Genius provides real-time analytics to inform your growth strategies. Embed Genius into your digital platforms to gather valuable customer feedback and sentiment analysis. Customize questions to uncover growth opportunities, refining your marketing efforts and product offerings for maximum impact.
Business Analyst
Enhance Decision-Making with AI-Driven Insights
Enhance Decision-Making with AI-Driven Insights Genius supports Business Analysts with comprehensive, real-time data analysis. Easily integrate Genius into your data collection processes to gather feedback and track key performance metrics. Customize Genius for specific analytical needs, from understanding customer sentiment to tracking product performance and identifying market opportunities. You can now ask questions such as, "Tell me how the new feature was received by customers" or "Tell me what are our top dishes."
Loved by customer-centric organizations
Genius has transformed the way we gather and act on customer feedback. Integrating Genius into our website has been a game-changer. We now have real-time insights into what our customers want, allowing us to prioritize improvements and drive satisfaction. Genius has become an essential part of our customer-centric approach.
I have 3 Geniuses Digital John manning my seating area, Frank in my bathroom, and Jenny on all my pizza deliveries.
Now I have a Realtime view into indoor seating, bathroom cleanliness, and satisfaction with my deliveries. My customers love talking to my Geniuses along with the potential of winning $1000 for helping me run a better business.
Best $99 I have ever spent.
John Anderson
Pizza Franchisee
Suzy, our Genius keeps our customers engaged and informed.
With Genius, we're able to communicate with our customers in a personalized, proactive way. She keeps them updated on the progress of their feedback and helps us build stronger relationships. Our customers feel heard and valued, which has led to increased loyalty and advocacy. And most importantly we now know what features our customers truly value, if we hit the the mark, and where we need to make it easier for them.
Sarah Thompson
Director of Product
Genius provides the insights we need to make informed decisions.
Before Genius, we struggled to make sense of all the customer feedback we were receiving. Now, Genius analyzes that feedback in real-time, surfacing key trends and actionable insights. We're able to make data-driven decisions that have a real impact on our business. I love it when I can go into the control panel Ask Me Anything and input "Tell me the trends of positive or negative sentiment, and give me recommendations to improve." and I instantly get the answer.
Michael Chen
VP of Customer Success
Genius integrates with my software product and website instantly.
It allows me to unlock real-time customer insights without disrupting my current workflow.
I love the Pulse report that come every day. It gives me instantly what are my top areas from improvement, supporting quotes, and recommendations to address it immediately.
Lisa Patel
Chief Marketing Officer
Why Will Your Customers Give Feedback?
1
No More Forms or Numbers
Your customers can have a genuine conversation with our Product Genius, who will uncover what they really mean without the hassle of filling out forms or rating scales.
2
Quarterly $1000 Raffle
Each time your customers give feedback, they are entered into our quarterly $1000 raffle, funded and managed by us, but marketed as an incentive by you.
Effortless Engagement
3
Customers can easily scan a QR code, click a button on your website, or send a text to immediately start a conversation with our Product Genius.
The Benefits to Your Business
Detailed Graphs and Reports
Receive comprehensive graphs and reports that provide actionable insights into customer feedback.
Real-Time Sentiment Analysis
Get real-time sentiment analysis to understand customer emotions and trends as they happen.
Cost-Effective In-Depth Analysis
Benefit from in-depth analysis that would typically cost over a hundred thousand dollars a year if conducted by a business analyst.
Our Product Genius offers this service at a fraction of the cost. Your customers' feedback is invaluable.
Make it easy and rewarding for them to share it, and leverage the insights to drive your business forward.
Genius Drives Customer Satisfaction 24/7
Unlock real-time insights for your software application, website and retail locations without increasing headcount.